Sun Tzu said in The Art of War: "If you know the enemy and know yourself, you need not fear the result of a hundred battles"...

 

 
 
   
 
 

 

In general, having defined client's problem and decided needed research objectives, we combine expertise in understanding complex business issues with an ability to arrive at buyer and supplier insights that lead to a deep understanding of buyers and suppliers. According to the research objectives, we develop and apply leading-edge research capabilities, including theoretical and technical applications, to uncover these insights for our clients. The scope of researches may be tailored as the following:

Research on Buyers

  • Customer segmentation - breakdown by share, usage, and location;
  • Customer satisfaction;
  • Customers' key buying criteria;
  • Most influential media;
  • Customer financing needs;
  • Top brands;
  • Customer's unmet needs;
  • Client's brand image and awareness;
  • Customer survey analysis - key buying criteria for product/service purchase;
  • Customer survey analysis - customer financing;
  • Customer survey analysis - most influential/informative source.

Research on Competitive Situation

  • Competitive landscape: market share by product manufacturers/service providers;
  • To identify major international and local players and profile them, including company overview, products & prices, size & growth, market share, customer segmentation, cost strategy, export/import, technology analysis and so on.

Actionable Insights and Understanding Address Solution for Client's Problem
Once the research data is in hand, we begin the process of interpretation and synthesis. Our expertise, along with our familiarity with both the marketplace and industries, enable us to cull the most actionable insights from the research data generated. We work with client to provide a tailored solution for our client's specific business problem.

 
 

Benefits:

  • Identify present market situation and potential opportunities;
  • Identify company's competitive advantage in the market;
  • Helps in targeting the competitors weakness;
  • Identify the dissatisfaction in the customer base;
  • Fill in the gaps of information to make informed decisions, more wins, fewer losses
For further information on Easttrust's market insights services, please contact wuweiping@easttrust.com.
 
       


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